We sell all our products at multiple online marketplaces, including but not limited to our own store JuneLily, eBay, Amazon, and Walmart.

Once your return is approved and received by our returns team, refunds will be sent out to the original payment method that was used. For purchases outside of our main store, refunds will be issued by the marketplace involved

Yes, all of our products come with 30-Day Warranty for manufacturer defects and troubleshooting issues. You can always send us a message at service@maximalpower.com if you have any questions or concerns regarding product details and other queries you might have and we’ll do our best to assist you!


We ship with USPS, FedEx or UPS, depending on your item order and shipping address.  For shipping domestic USA order, please refer to the table below: 


USPS Standard Shipping



USPS Priority Mail (2-3 Business Days)

Free for 1-2lbs; Above 2lbs will be calculated based on the item's size and weight

* applies to all US states and territories
except Hawaii, Puerto Rico, Guam and other U.S. Islands

Yes, we offer expedited shipping at a calculated cost depending on what items you ordered and where your shipping address is located. We use USPS or FedEX for expedited shipping

Yes, we do! Please check out our Shipping Table below to see if we ship to your country:


Standard Shipping & Expedited Shipping

Calculated based on weight (for items allowed by Canadian customs policies)

UK, Germany, Spain, Italy, France, New Zealand

Standard Shipping only

Calculated based on weight (for items allowed by specific countries' customs policies only)

We usually process and fulfil orders within 1-2 business days and relative shipping times at an estimate of 3 or more business days until the package is delivered by the selected carrier.


If you’d like to make a change to your order, including your shipping address, send us an email at service@maximalpower.com as soon as you can! We’ll do our best to catch your order before it ships out.

Yes, you can! Simply message our customer service team at service@maximalpower.com so that they can check and cancel your order as long as we haven't shipped out your order yet. Once your order has left our fulfillment center, we can no longer cancel your order. If your order is urgent or would like immediate help, we recommend giving our headquarters a call at 626-856-0801 so our team can assist you ASAP.

You’ll receive an e-mail containing your order's shipping confirmation along with the tracking number as soon as your order ships out. Please give the tracking number 24 hours to update once you receive it, and then you can follow your order on its journey to you.

If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at service@maximalpower.com and we’ll help track it down!

You can shoot us an e-mail message at service@maximalpower.com with your Order ID and give us some details regarding the issues with the product you received. We can send you a replacement or a refund by request.

We offer a 30-Day No Questions Asked Return Policy as long as the product is in good condition and the packaging still intact.

eBay Orders

1. Click My eBay at the top-right menu bar of the eBay homepage.

2. Click the Purchase History link in the left column.

3. Click the listing/item page you are looking for.

To contact your seller (Refuelergy), you can use the "Ask a question" link.

1. Click the "Ask a question" link near the bottom left of an eBay listing. (You may be asked to sign in).

2. On the Find Answers page, choose the topic that best fits your question, and look for your question in any Q&A that appears.

3. If you can't find your question, in the "Did we answer your questions?" section, select "No, I want to contact the seller", and then click the Continue button.

4. Enter your question in the space provided. Depending on the topic you selected in Step 2, you may be asked for additional information related to your query.

5. Enter the verification code for security purposes, and then click the Send button.

Amazon Orders

To return an eligible item you ordered:

1. Go to Your Orders to display your recent orders. To return a gift, see Return a Gift.

2. Choose the order and select Return or Replace Items.

3. Select the item you want to return, and select an option from the Reason for return menu.

4. Choose how to process your return. If applicable, select to issue a refund or replacement.

For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim. For more information, see About A-to-Z Guarantee.

1. Select your preferred return method.

2. Print your return label and return authorization.

Tip: Each return label is assigned to a specific return. To make sure that you receive the correct refund, don't include items from multiple orders or shipments in the same box.

3. Add your return label (if applicable) and package your items for return. Pack your item securely, following the instructions sent to you when you requested your return from the Returns Center.

You can view the status of a return or a refund in Your Orders by selecting View Return/Refund Status next to the relevant order.

For a label-free, box-free return, initiate the return through Your Orders. If you selected a label-free, box-free return location, you don't have to package your item in a shipping box. After completing the steps in the returns process, you'll receive a QR code. Bring the item you want to return and the digital QR code to the drop-off location.

Note: Before returning items on which you've saved personal information, such as laptops, cameras, or other electronic devices, erase this information completely.

To contact your seller, you can use the "Your Account" link.

1. Click the "Your Account" link found in the top-right menu of Amazon's website.

2. From the drop-down menu, select "Your Orders". (You may be asked to sign in).

3. Locate the item you purchased, and click the "Contact Seller?" button.

4. On the Contact Seller answers page, choose the option that best fits your question.

Walmart Orders

For product exchange or replacement, please contact our customer service support service@maximalpower.com so our team can assist you.

You can return unopened items or like-new items in their original packaging within 30 days of your purchase date. 

If 30 days or more have passed since your purchase, please contact our customer service support service@maximalpower.com so our team can assist you.

Return Labels for Online Orders

Once you start a return, you will receive an email with your return label. You can print your label directly from the email or from your Purchase History.

To print your label from your Purchase history:

1. Select Account.

2. Select Purchase history.

3. Locate the order with the item you want to return

4. Select Order Details.

5. Select Start a Return.Place a checkmark next to the item(s) you wish to return.

6. Select Continue.Select the reason you'd like to return; select Next.

7. Select if you would like a refund or a replacement of the item; select Next.

8. Add comments (optional).

9. Select Save.

10. Repeat steps 6 through 9 if you're returning more than one item.

11. Select Continue.

12. Select the method you'd like to use for return. For more information on return methods, see the section below.

13. Select Continue.

14. Review your return. If everything is correct, select Submit.

There are four methods to return items. The options available for an item are displayed when submitting your return.

Schedule for pickup: Choose a time and place for FedEx to pick up the item. Print the label provided.

Return at Walmart store: Print the barcode displayed on the screen or take your return email with you to return your item to the store.

Return by mail: Print the return label displayed on the screen, attach it to your package and drop your return off at USPS or FedEx.

Drop off at FedEx location: Print the return label displayed on the screen, attach it to your package and drop your return off at FedEx.



Our business hours are 9:00AM-4:30PM (PST).

Our Southern California headquarters is located at 821 E Edna Pl, Covina, CA 91723.

You can contact us anytime at our website chat by clicking the Chat Icon on the Homepage or sending us an e-mail message at service@maximalpower.com. 

If we missed your chat message, we will get back to you at our next availability or will drop you an e-mail follow-up.

You can also reach us by phone at 626-856-0801(PST) between 9:00AM to 4:30PM (PST).

For customers outside California, please make sure to check your time zone difference here and anticipate hour differences if you are from a different state or country.

Have any other questions not answered in FAQs?

Feel free to contact us here or message us at service@maximalpower.com